Basic Wellness Plans

Browse Essential Wellness Plans

Frequently Asked Questions

What is a Patient Portal?

The Patient Portal is your gateway to all Healtheon benefits. Here, you can communicate with your clinic, schedule appointments, request prescription refills, and engage with our AI-powered chatbot.

Is Joining Healtheon Optional?

YES! Joining the Healtheon portal is completely OPTIONAL. However, we do recommend that all patients create a free Starter Account to ease communications and billing from the clinic.

Is it Free?

The Starter Plan is completely free, and gives you access to the patient portal at no cost. You may choose whether or not your would like to upgrade your wellness plan to include additional clinic and Healtheon services.

How do I register for my Free Starter Account?

You will receive an email invite from Healtheon to register. Click the link in your email and choose your password. If you haven’t received an invite, you may click here to register.

How many plans are there?

You may upgrade your “Starter Plan” to the “Basic Wellness Plan” for $24.99 / month. This will cover most uninsured services and unlock more technology features in your Patient Portal, including a ticketing system to communicate with your clinic, online appointment booking, prescription refill requests, and more.

The Essential Wellness Plan ($44.99/month) offers everything in the Basic Wellness Plan, plus access to Healtheon’s extensive network of specialists around the globe for an Expert Second Opinion and Virtual Case Review.

How do I Upgrade?

Patients can upgrade through the Healtheon Patient Portal. Your membership will give you access to more online tools, benefits and help your clinic establish team-based care. 

Are there Family Plans?

Yes, we have plans for families up to 4. If you would like a plan that covers more than 4 members of your household, please contact us at support@healtheon.ca

What is team-based care?

Team-based care involves collaboration among various healthcare professionals to deliver comprehensive and coordinated care to patients.

This team typically comprises doctors, nurses, pharmacists, social workers, and other specialized professionals. This approach offers patients comprehensive, coordinated services from diverse healthcare professionals, resulting in improved access, health outcomes, and efficiency.

How do I use the Healtheon AI powered Assistant?

Our Healtheon AI-powered assistant is at your service, guiding you through the features of your Patient Portal. Use it to schedule appointments, request prescription refills, or create new request inquiries to connect with your clinic. Think of it as your personal Healtheon assistant.

Still Unsure? Join our Newsletter

Learn more about the Healtheon platform, current healthcare news and stay up to date with your clinic!

Copyright © 2024 Station Clinic OnePress theme by FameThemes