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FAQ.

1. What is a Patient Portal?

The Patient Portal is your gateway to all Healtheon benefits. Here, you can communicate with your clinic, schedule appointments, request prescription refills, and engage with our AI-powered chatbot.

2.How do I use the Healtheon AI powered Assistant?

Our Healtheon AI-powered assistant is at your service, guiding you through the features of your Patient Portal. Use it to schedule appointments, request prescription refills, or create new request inquiries to connect with your clinic. Think of it as your personal Healtheon assistant.

3.What is team-based care?

Team-based care involves collaboration among various healthcare professionals to deliver comprehensive and coordinated care to patients.
This team typically comprises doctors, nurses, pharmacists, social workers, and other specialized professionals. This approach offers patients comprehensive, coordinated services from diverse healthcare professionals, resulting in improved access, health outcomes, and efficiency.